A blind traveler does not always need a wheelchair - they need the terminal to make sense
A visitor-centered story for airport teams planning talking signage.
Airport guides
Talking signage for airports
Support changing journeys through terminals, security, gates, service desks, relief areas, and accessible return paths.
“What should a terminal say when gates, services, and stress change quickly?”
Guides for airports
Start with the practical question closest to the decision you are making now.
A terminal pilot for blind and low-vision wayfinding
A one-route pilot plan for bringing talking signage into airports.
The post-security decision point
A focused guide to one overlooked accessibility barrier in airports.
The service animal relief area should not be a scavenger hunt
A community-focused guide to participation and talking signage in airports.
What airport talking signage should say when gates change
A practical message-writing guide for talking signage in airports.
The working principle
Map the journey before choosing the device.
Walk one complete task with blind and low-vision participants. Find the visual-only decisions, write the shortest useful answers, and test those answers in the real environment.
Read the community approach